FinanceText / ConversationAvailable
Financial Services Support Transcripts
Customer support conversations from a fintech startup covering account issues, fraud disputes, transaction inquiries, and product questions. Annotated with resolution status and agent quality ratings, ideal for RLHF and support AI training.
Dataset Highlights
890K multi-turn conversations
Agent quality ratings on 340K conversations
Resolution metadata (resolved / escalated / unresolved)
PII fully removed by Presidio + human review
Dataset Specifications
Volume
890K conversations
Format
JSONL
Date Range
2020–2024
Token Count
~3.2B tokens
Collection Method
Live chat and email support tickets with user consent
Tags
FinanceCustomer SupportConversational AIRLHF
Dayda Verified Listing
This dataset has passed Dayda's vetting process, with legal provenance reviewed, data ownership confirmed, PII screened, and quality spot-checked. The seller's identity is only revealed after an NDA is signed.
Price Range
$45,000–$90,000
Final price subject to licensing terms and negotiation.
Licensing Options
non-exclusiveperpetual
Dayda Quality Score
88/100
A standard NDA is required before samples are shared.
What Happens Next
1You submit your interest and use case
2Dayda sends a standard NDA
3You receive a 1–5% data sample
4Submit an offer. Dayda handles negotiation
5Data Purchase Agreement executed
6Secure data transfer + payment